Shipping policy
Shipping Policy
Last updated: [5/15/2026]
Processing Time
Orders are processed within [1-2 business days] after payment is confirmed. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Estimates
| Shipping Method | Estimated Delivery | Rate |
|---|---|---|
| Standard Shipping | [3-5 business days] | $[X] or Free over $[X] |
| Expedited Shipping | [2–3 business days] | $[X] |
| Overnight / Express | [1 business day] | $[X] |
Domestic Shipping (U.S.)
We ship to all 50 U.S. states. [If applicable: We also ship to P.O. Boxes / APO/FPO addresses.]
International Shipping
We currently ship to the following countries: [USA, Canada].
International orders may be subject to customs duties and import taxes upon delivery. These fees are the responsibility of the customer and are not included in our shipping rates. [If applicable: Duties and taxes are calculated and collected at checkout — no surprise fees upon delivery.]
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. You can track your order at [carrier website] or through your account on our store.
Lost or Damaged Packages
If your package arrives damaged or is lost in transit, please contact us at [warehouse@rostek.us] within [2 days] of the expected delivery date. We'll work with the carrier to resolve the issue as quickly as possible.
Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. Any restrictions will be noted on the product page.
Contact Us
For shipping questions, reach us at:
- Email: [sales@rostek.us]
- Phone: [888-249-8065]
- Hours: [8-5pm]